Answers, Ahead of Time
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Early check-in and late check-out configurations are subject to availability. Select specialty overnight offers, such as our park or weekend promotional packages, can feature adjusted stay privileges.
The minimum age to check in is 21 years old.
Yes, a front desk agent is available 24 hours a day to assist you with any needs during your stay.
The hotel’s cancellation policy varies based on the room rate booked.
All room reservations are subject to a 10% Marion County occupancy tax, a 7% Indiana sales tax, and a daily $1.17 Enhancement Fee.
Hotel deposits depend on the room rate booked.
The hotel takes most major credit cards for payment.
Yes, our property maintains a strictly smoke-free indoor environment across all guestrooms and interior public common areas. There is a fee for smoking in guest rooms of $500.
Our guestrooms and facility environments are equipped with digital electronic key locks, well-lit parking structures, uniform security monitoring, smoke alarms, and safety sprinkler systems.
While we do not charge a traditional resort fee, a mandatory $1.17 daily Enhancement Fee is applied to your final room folio.
Yes, we provide convenient on-site parking options directly at our downtown property location.
There is a fee for parking at our property. Standard overnight self-parking carries a daily value of $54 per vehicle, which includes unlimited in-and-out privileges.
Yes, we provide both professional valet parking services for $59 per day and standard self-parking options on-site.
Yes, there are electric vehicle charging stations in the garage connected to the hotel.
No, we do not operate a dedicated hotel airport shuttle service. Guests typically utilize local transit, rideshare networks, or traditional taxi lines to navigate the short distance from Indianapolis International Airport.
Yes, our central location in downtown Indianapolis provides immediate and effortless access to premium local rideshare platforms and regional taxi options.
Yes, we are a pet-friendly property and welcome up to two pets per guestroom. Dogs must be accompanied by their owners at all times and are restricted from entering our indoor food and beverage outlets, with the exception of certified service animals.
Yes, when booking our specialized pet packages, your dog will be pampered with thoughtful on-site amenities including a cozy dog bed to use during their stay, a stylish dog bandana, and complimentary doggie bags. Yes, when booking our specialized pet packages, your dog will be pampered with thoughtful on-site amenities including a cozy dog bed to use during their stay, a stylish dog bandana, and complimentary doggie bags.
Yes, our hotel features no weight restrictions for your animals. We apply a standard pet fee of $75 per stay.
No, we proudly style ourselves as a pet-friendly destination with no weight restrictions applied to your dogs.
Pets are permitted within your assigned guestroom and throughout outdoor perimeter transit paths. They are not permitted inside our indoor restaurants or bars unless they are certified service animals.
There is ample outdoor space where pets can walk for relief just steps outside of the hotel.
Yes we can store your luggage on-site.
Yes, our 24-hour front office and guest services team can assist with booking local activities, sharing insider tips, and handling reservations.
Yes, personal mail and professional packages can be safely shipped to our primary physical address ahead of your check-in date or corporate function. Please ensure all shipments clearly note the primary name listed on the guest reservation.
Yes, we provide dry cleaning options to assist with your wardrobe needs.